Assistant and data information

How does the site assistant work?
The digital assistant asks what you want to package, approximate size, quantities you want priced, and your printing preference. It shows the models that you can examine among the products in the catalogue. The customer representative clarifies the exact price, production availability and delivery time.

Greeting names
The name displayed in the conversation is a greeting name chosen for the digital assistant; does not indicate being a live employee or online representative.

Interview and session
The greeting name, your answers to questions, and recent messages are kept in the browser's session storage so you can continue between pages. The “new conversation” button resets this visible conversation. When a catalog query is made, the requirement text is transmitted to the site server. The PACKING_ASSISTANT session cookie can be used for secure request authentication; final queries are kept in the server session. The application clears the server conversation state after two hours of inactivity; Cleaning of physical session files depends on hosting settings.

Switching to WhatsApp
The assistant does not send automated replies within WhatsApp. Choosing ‘Speak to a representative’ opens a summary of your needs as a draft WhatsApp message. You check and send it yourself, then continue the conversation with a customer service representative. WhatsApp is a separate service governed by its own privacy terms.

Information that should not be shared
Do not type card or bank passwords, identification documents, or sensitive personal information in the chat. This version does not send messages to an external artificial intelligence service, does not use a microphone, and does not record audio.

For your information and data requests ambalajuretimi@gmail.com You can reach: .